Matrix Development (Australia) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have implemented the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). These principles govern our procedures for collecting, utilizing, disclosing, storing, securing, and disposing of your Personal Information.

You can access a copy of the Australian Privacy Principles from The Office of the Australian Information Commissioner’s website at www.aoic.gov.au.

What constitutes Personal Information, and what are the reasons behind its collection?

Personal Information refers to data or opinions that identify an individual. Examples of the Personal Information we gather include names, addresses, email addresses, and phone or facsimile numbers.

We acquire this Personal Information through various channels, such as email, our website 333STK.com, media and publications, other publicly accessible sources, cookies, and third parties. However, we do not guarantee the accuracy or endorse the website links or policies of authorized third parties.

We gather your Personal Information primarily to deliver our services to you, furnish information to our clients, and for marketing purposes. Additionally, we may utilize your Personal Information for secondary purposes closely linked to the primary objective, in situations where such use or disclosure would be reasonably anticipated by you. You retain the option to unsubscribe from our mailing/marketing lists at any time by reaching out to us in writing.

When we gather Personal Information, we will, whenever suitable and feasible, clarify to you the reasons for collecting the information and our intended use of it.

Sensitive Information

The Privacy Act defines sensitive information to encompass details or viewpoints regarding an individual’s racial or ethnic background, political affiliations, membership in a political organization, religious or philosophical convictions, affiliation with a trade union or professional association, criminal history, or health data.

We will utilize sensitive information exclusively for specific purposes:
• for the primary purpose for which it was acquired.
• for a secondary purpose only if it is directly related to the primary purpose for which it was obtained.
• will be used by us with your consent, or when required or authorized by law.

Third Parties

Wherever reasonable and feasible, we will gather your Personal Information directly from you. Nonetheless, there may be situations where we receive information from third parties. In such instances, we will make reasonable efforts to inform you about the information supplied to us by the third party.

Disclosure of Personal Information
Your Personal Information might be disclosed in various circumstances, including but not limited to the following:
• third parties with your consent to the use or disclosure
• when required or authorized by law.

Security of Personal Information

We store your Personal Information in a manner that reasonably safeguards it from misuse, loss, unauthorized access, modification, or disclosure.

Once your Personal Information is no longer required for its initial purpose, we will endeavour to either destroy it or render it permanently de-identified through reasonable measures. However, please note that a significant portion of Personal Information is or will be stored in client files, which we will retain for a minimum of 7 years.

Access to your Personal Information

You have the right to access the Personal Information we have on record about you and to request updates or corrections, with certain exceptions. If you would like to access your Personal Information, please reach out to us in writing.

We do not impose any fee for your access request; however, we may charge an administrative fee for furnishing a copy of your Personal Information.

To safeguard your Personal Information, we may request identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

Ensuring the accuracy, completeness, and currency of your Personal Information is vital to us. We will undertake reasonable measures to ensure that your Personal Information remains accurate, complete, and up to date. If you discover any inaccuracies or outdated information in our records, please inform us promptly so we can update our records and maintain our commitment to providing quality services to you.

Policy Updates

This Policy is subject to change periodically and is accessible on our website.

If you have any questions or concerns regarding our Privacy Policy, please don’t hesitate to contact us at:

Matrix Development (Australia) Pty Ltd
enquiry@mchb.com.au